{"id":308,"date":"2026-03-12T19:55:22","date_gmt":"2026-03-12T19:55:22","guid":{"rendered":"https:\/\/transportesacc.com\/en-GB\/?page_id=308"},"modified":"2026-03-17T00:23:33","modified_gmt":"2026-03-17T00:23:33","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/transportesacc.com\/en-GB\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||24px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;94fa2ee4-6b60-4d0b-b837-7f0ceae12b87&#8243; header_font=&#8221;Archivo|300|||||||&#8221; header_text_color=&#8221;#0F1154&#8243; header_font_size=&#8221;28px&#8221; header_line_height=&#8221;110%&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_text_align_tablet=&#8221;&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><span style=\"color: #5b5b5b;\">Privacy policy<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#d6222f&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;30%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;ff518096-fd45-48c0-8edd-f1c449eb99fb&#8221; text_font=&#8221;Archivo|300|||||||&#8221; text_text_color=&#8221;#7e7e7e&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;180%&#8221; header_4_font=&#8221;Archivo|300|||||||&#8221; header_4_text_color=&#8221;#757575&#8243; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;center&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;13px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\">Last updated: 19\/02\/2026.<\/p>\n<p style=\"text-align: left;\">At <strong><span style=\"color: #d6222f;\">TRANSPORTES ACC<\/span><\/strong> we are committed to protecting your privacy.<\/p>\n<p style=\"text-align: left;\">This privacy policy explains how we process your personal data when you use our website <span style=\"color: #d6222f;\"><strong><a href=\"https:\/\/transportesacc.com\" style=\"color: #d6222f;\">https:\/\/transportesacc.com<\/a><\/strong><\/span>, contact forms and\/or when providing services.<\/p>\n<p style=\"text-align: left;\">Applicable regulations: Regulation (EU) 2016\/679 (GDPR), Organic Law 3\/2018 (LOPDGDD) and Law 34\/2002 (LSSI).ate.<\/p>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font=&#8221;Archivo|300|||||||&#8221; body_font=&#8221;Archivo|200|||||||&#8221; body_font_size=&#8221;15px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;1. Scope&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221;]<\/p>\n<p>This policy applies to the use of this website: transportesacc.com, its subdomains and\/or subdirectories derived from it (transportesacc.com\/en-GB\/ and transportesacc.com\/fr-FR\/), contact forms, quotations and\/or online contracting, communications by email, telephone or official social media.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;2. Data Controller&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Controller: TRANSPORTES ACC, S. L. (Asesor\u00eda Comercio Comunitario).<br \/>CIF\/NIF: B20438339.<br \/>Address: C\/ Europa N\u00ba 6 | Zona Aduanera Zaisa I | 20305 Ir\u00fan; Guip\u00fazcoa | Spain.<br \/>Email: \/ Tel. (+34) 943 63 21 24.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;3. Data we process&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Depending on how you interact with us, we may process:<\/p>\n<ul>\n<li>\u2013 Identification and contact data: name, surname, company, tax identification number, email, telephone number, postal address.\u00a0<\/li>\n<li>Shipping\/logistics data: sender and recipient data, collection\/delivery addresses, shipment references, incidents.\u00a0<\/li>\n<li>Communications and incidents: enquiries, complaints, etc. communicated through our forms, call buttons and\/or links, etc.<\/li>\n<li>Marketing and subscriptions: preferences, subscriptions, activity in emails (opens\/clicks).<\/li>\n<li>Communications and incidents: enquiries, complaints, call recordings (if previously informed), support tickets.<\/li>\n<li>Browsing data: IP address, cookie identifiers, device, browser, pages visited (more details in the Cookie Policy).<\/li>\n<li>HR data: CV and professional data (if you contact us to apply for a job).<\/li>\n<\/ul>\n<p>Source of the data:<\/p>\n<ul>\n<li>You or your company provide it to us.<\/li>\n<li>Generated through the use of our services.\u00a0<\/li>\n<\/ul>\n<p>If you provide data relating to third parties (e.g., shipment recipients), you guarantee that you have informed them and, where necessary, that you have their consent for such purposes.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;4. Purposes of processing&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Managing requests for information, quotations, collections, shipments and tracking.\u00a0<\/li>\n<li>Providing transport, logistics and customer service.\u00a0<\/li>\n<li>Invoicing, payments, accounting and tax obligations.\u00a0<\/li>\n<li>Managing incidents, claims and complaints.\u00a0<\/li>\n<li>Sending communications related to the service.\u00a0<\/li>\n<li>Sending commercial communications about similar services (if you are a client, under legitimate interest; if not, under consent).\u00a0<\/li>\n<li>Analysing website usage and improving services and security.\u00a0<\/li>\n<li>Fraud prevention and network security.\u00a0<\/li>\n<li>Recruitment processes if you send us your application (if you contact us to apply for a job).\u00a0<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;5. Legal basis&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Performance of a contract or pre-contractual measures: management of services, accounts, quotations.<\/li>\n<li>Legal obligation: invoicing, tax compliance, responding to requests from competent authorities.\u00a0<\/li>\n<li>Legitimate interest: security, fraud prevention, service improvement, commercial communications to clients about similar services (art. 21.2 LSSI), and management of complaints.\u00a0<\/li>\n<li>Consent: subscription to commercial communications and\/or additional information, use of non-technical cookies, geolocation.\u00a0<\/li>\n<\/ul>\n<p>You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to its withdrawal.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;6. Data recipients&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We may share data with:<\/p>\n<ul>\n<li>Suppliers acting as data processors: web hosting and cloud providers, CRM\/ERP systems, technical support, analytics services, support or communication tools such as email management platforms, logistics partners under contract and cybersecurity services.\u00a0<\/li>\n<li>Public administrations and law enforcement authorities when there is a legal obligation.\u00a0<\/li>\n<li>Partner transport companies for the proper provision of the service (when necessary).\u00a0<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;7. Retention periods&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Contractual relationship and invoicing: during the relationship and, after its termination, for the legally required periods (e.g., 6 years for accounting\/tax purposes).\u00a0<\/li>\n<li>Support and incidents: up to 5 years to address possible claims.\u00a0<\/li>\n<li>Marketing: until you withdraw consent or object to legitimate interest.\u00a0<\/li>\n<li>Browsing data and cookies: as indicated in the Cookie Policy.\u00a0<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;8. Data subject rights&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>You may exercise your rights of access, rectification, erasure, objection and restriction of processing, data portability, withdrawal of consent and the right not to be subject to automated decisions, including profiling.<\/p>\n<p>How to exercise your rights:<\/p>\n<p>Send a request to ACC CUSTOMER SERVICE:<\/p>\n<p>TRANSPORTES ACC<br \/>Europa Kalea N\u00ba 6<br \/>20305 Irun, Gipuzkoa<\/p>\n<p>Indicating \u201cData Protection\u201d and attaching a document proving your identity.<\/p>\n<p>Complaints: If you are not satisfied, you may lodge a complaint with the competent regulatory authority.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;9. Minors&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Our services are not directed at children under the age of 14. If we detect data relating to minors without authorisation, we will delete it.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;10. Security&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;11. Social media&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We have profiles on LinkedIn and Facebook (data processed as followers is governed by this policy and by the conditions of each platform).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;12. Changes to the policy&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We may update this policy to reflect legal or processing changes. We will publish the current version and the update date.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy policyLast updated: 19\/02\/2026. At TRANSPORTES ACC we are committed to protecting your privacy. 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Applicable regulations: Regulation (EU) 2016\/679 (GDPR), Organic Law 3\/2018 (LOPDGDD) and Law 34\/2002 (LSSI).ate.This policy applies to the use [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-308","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ACC Transport<\/title>\n<meta name=\"description\" content=\"Privacy policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transportesacc.com\/en-GB\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" 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